Case study · Client name · 2025
An onboarding people actually finish
how do you welcome 3,000 people without a single boring slide?
Chapter 01
What was the real problem?
New hires were finishing the old course, but a month later they couldn't find the basics. The content was fine. The timing was wrong.
it wasn't the content, it was the timing
Chapter 02
What did we try first?
Three ideas made it to paper. Only one survived the first round of testing.
- A longer course, split into chapters
- A chatbot that answers everything
- A printed welcome booklet
- Small moments, delivered when they're needed
Chapter 03
What did we build?
A 30-day journey of short moments: a welcome on day one, a practice task in week two, a check-in at the end of the month.
day one
Chapter 04
Did it work?
Describe the result in one or two sentences. Use a real number or a learner's words when you have them.
"A short quote from someone who went through it."
Chapter 05
What would I change?
Be honest about what you'd do differently next time, and why.